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Support
  • Home
  • Manual
    • What is LBS?
    • What is Motion detection?
    • Manual
  • Contact

iOS App

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  • Where can I find a manual?
  • How can I reset my password?
  • Nothing happens when I change my frequency.

Android App

3
  • Nothing happens when I change my frequency.
  • Where can I find a manual?
  • How can I reset my password?

Webportal

3
  • Nothing happens when I change my frequency.
  • How can I reset my password?
  • Where can I find a manual?

General

12
  • The devices aren’t working and I have an ‘empty battery’ signal! What should I do
  • In which countries does Loca have coverage?
  • Where can I find a manual?
  • Are there monthly costs to using Loca?
  • Can I charge the Loca?
  • I locked my Loca but did not switch it on, what should I do?
  • How can I reset my password?
  • Can the Loca be charged?
  • Do I have to pay for future updates?
  • Why is my location inaccurate?
  • Can I use Loca to track people or pets?
  • Nothing happens when I change my frequency.
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I locked my Loca but did not switch it on, what should I do?

< 1 min leestijd

You can lock the Loca only once. Unfortunately it is not possible to open the Loca without damaging the housing.
Please note that if you open it yourself, the housing will no longer be watertight.

Have you closed the Loca housing and forgotten to activate it?
Please contact us. We can put a new housing on your Loca, but keep in mind that there might be additional costs for a new housing.

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Are there monthly costs to using Loca?Can the Loca be charged?

Contact support:

+31180-745255

Go to Loca-gps.com

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